What we offer
Outstream Tech has lots of customer support people around the world, and can provide outsourcing and outstaffing services to your company. Concentrate on scaling your product while we handle all customer-facing communication channels.
Our services
Customer Support outsourcing
Outsourcing your helpdesk can quickly boost your business’s efficiency. Handling customer calls and emails often requires additional staffing, pulling resources away from revenue-generating activities. By delegating these tasks, you free your team to focus on driving sales and growth.
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Seamless 24/7 support worldwide & in multiple languages
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COPC Guiding Principles to ensure industry-standard performance
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Flexible Service Options: pick full-time team or seasonal support
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Continuous proactive training for exceptional service.
Customer Support
We provide companies with top-tier customer support services, delivered by skilled professionals.
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24/7 Coverage Across All Time Zones
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Expertly Trained Support Teams
Additional features
When you partner with us, you can expect the following features tailored to your needs:
Personalized onboarding and training
We provide customized training using the latest LMS software to ensure consistent updates and evaluations.
Fully Customized Solutions
Our project managers and technical specialists work closely with you to tailor our approach to your unique requirements.
Flexible Integration with Your Systems
Whether it’s your preferred software or CRM, we seamlessly adapt to your environment or offer robust in-house solutions.
Daily SLA reports
Access automated dashboards and reports, tracking key KPIs and SLAs daily for full transparency.
